CSR

Training Programs

Selling & Negotiations

Are you ready to wield influence like a seasoned diplomat? Our Selling & Negotiations Skill program isn’t just about closing deals; it’s about orchestrating symphonies of persuasion, turning skeptics into believers, and transforming negotiations into win-win scenarios.

Customer Service

Our program equips your team with the skills to delight customers, resolve issues, and turn complaints into opportunities. From active listening techniques to empathy-driven problem-solving, we’ll transform your service reps into customer experience superheroes.

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Class Schedule: Every Saturday

Vision

The ANZ Institute will be the leading human capital development organization for all segments of our society. It will initiate knowledge, build skills and develop competence for its learners to enable them to improve their lives and that of their families and communities.

Mission

The ANZ Institute provides executive development programs to enhance work performance capabilities and increase the value of current employees to their organizations. It is also continuously designing and developing work skills programs for future employees of business organizations.

Interested parties may email: [email protected]

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